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AI chatbots and virtual receptionists
A chatbot that answers the questions your team answers forty times a day, and books the appointment instead of taking a message.
- Typical investment
- $3,500 – $8,000
- Timeline
- 2–3 weeks
- Possible grant support
- up to $1,750DMAP, 50% matched, subject to eligibility
The problem
What this usually looks like.
Most enquiries arrive outside business hours, and most of them are the same eight questions. Someone on your team answers them manually, or nobody does and the enquiry goes to whoever replies first.
What you get
Everything in the price.
- A chatbot trained on your actual services, hours, pricing and policies — not a generic model guessing
- Booking integration so a qualified enquiry becomes a calendar entry without a human touching it
- Escalation rules that hand off to a person the moment the question gets complicated
- Answer-source controls so it declines to answer rather than inventing something
- A weekly digest of what people actually asked, which usually rewrites your FAQ page for you
How we know it worked
Agreed before we start.
We set the baseline at the diagnostic stage so there is a real number to compare against afterwards. If it did not move, that gets said.
- 01After-hours enquiries captured instead of lost
- 02Reduction in repeat questions reaching staff
- 03Time from enquiry to booked appointment
Where this gets used most
Common in these industries.
Next step
Is this the right project for you?
Two minutes on the scorecard will tell you roughly where you stand, including whether the honest answer is to do nothing yet.
Take the scorecard